Privacy Policy

1. Introduction

Vonki ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video creation platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, password
• Profile Information: Brand settings, preferences, business information
• Payment Information: Billing details, payment method (processed securely by third-party payment processors)
• Content Data: Videos, scripts, images, and other content you create or upload

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on the platform
• Device Information: Browser type, operating system, IP address
• Cookies and Tracking: We use cookies to enhance user experience and analyze usage patterns
• Analytics Data: Video performance metrics, engagement statistics

2.3 Third-Party Platform Data

When you connect social media accounts (YouTube, TikTok, X, Threads), we collect:

• Access tokens for publishing content
• Basic profile information
• Video performance metrics from connected platforms

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our video creation platform
• Content Generation: To generate AI-powered video content based on your preferences
• Publishing: To publish your content to connected social media platforms
• Analytics: To analyze trends and provide insights on content performance
• Communication: To send service updates, notifications, and support messages
• Personalization: To customize your experience and recommend relevant features
• Security: To detect and prevent fraud, abuse, and security incidents
• Legal Compliance: To comply with legal obligations and enforce our Terms of Service

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Third-Party Platforms: When you publish content to YouTube, TikTok, X, or Threads
• Service Providers: With trusted vendors who help us operate our platform (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Data is encrypted in transit (SSL/TLS) and at rest
• Access Controls: Strict access controls limit who can view your data
• Secure Infrastructure: We use industry-standard cloud infrastructure (Supabase)
• Regular Audits: We conduct regular security assessments and updates

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active and for 90 days after deletion
• Content Data: Retained until you delete it or close your account
• Analytics Data: Aggregated and anonymized data may be retained indefinitely
• Legal Data: Information required for legal compliance may be retained longer

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Export your content in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Disconnect: Remove connected social media accounts at any time

To exercise these rights, please contact us at pistishs153@gmail.com

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze how you use our platform
• Provide personalized content and recommendations
• Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings. However, disabling cookies may limit some functionality of our Service.

9. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us. pistishs153@gmail.com